Wi-Fi Coverage
Our free Wi-Fi uses 4G and 5G signals so the quality of the internet connection will vary depending on the train’s proximity to communications masts along our network.
Take a look at our coverage map to see the areas where you may find it more difficult to connect:
If you lose your connection, it’s most likely because the train is passing through an area of weak signal. Once the signal improves, your device should automatically re-connect.
We're committed to improving Wi-Fi coverage which is why we work closely with telecommunications companies who are working hard to install additional masts across our network.